The Bonus mentioned in the promotional email will be given only to those players who initially received this email, and who have no withdrawal in pending status. Some of our bonuses are given automatically, and others have to be requested. If you have not received your bonus automatically after your deposit, please contact us by:

Clicking on the online support icon in the casino lobby.
If we are not available in the casino, please send an email to support@JoylandCasino.com and add in the subject line your username as well as the code of the promotion (if applicable). You will find this code in the bottom of the promotional email that you have just received.

Please Note: If you are currently receiving bonuses and do not wish to accept this bonus, BEFORE depositing you must contact one of our Customer Service Advisors via the Chat functionality within the casino and ask them to remove the bonus from your account, this will opt you out of ALL future bonuses. If you are not currently receiving bonuses, you can request this bonus by contacting one of our Customer Service Advisors via the Chat functionality within the software once you have completed your deposit, by doing so, this will Opt you in to ALL future bonuses. You can opt-in or opt-out of bonuses at any time by contacting one of our Customer Service Advisors via the Chat functionality within the casino.

Players with pending withdrawals cannot receive bonuses. If you wish to receive a bonus, please cancel your withdrawal in the cashier, or click on the online support icon for assistance.

Players Must not have any funds in their account in order to receive bonuses. If you wish to receive a bonus, click on the online support icon for assistance.

General Deposit bonuses terms and conditions

In the interest of fair gaming, you must wager at least 10 times your bonus and deposit before making any cash outs for £ and . In the interest of fair gaming you must wager at least 20 times your bonus and deposit before making any cash outs for .

Bets placed in the games of Blackjack (all varieties of Blackjack including Pontoon), Roulette (all varieties of Roulette), Baccarat (all varieties of Baccarat), Craps or SicBo (all varieties of Craps and SicBo), Jacks or Better (all forms of Jacks or Better), Aces and Faces (all forms of aces and Faces), Progressive Slots and Casino War do not fulfill players obligations with regards to the minimum wagering requirements.

Please note that players defined as exceptional groups will be held under the terms and conditions listed in the "important Information" section below.

If you withdraw before having met the minimum wagering requirements, your bonus and winnings will be void.

Issuing an After Wager Bonus terms and conditions

After-Wager bonuses are withdrawable bonuses awarded after wagering requirements are fulfilled according to the terms and conditions listed below

In order to receive an After Wager bonus the player has to fulfill the following terms:

Must not have a withdrawal in pending.
Must have completed the wagering requirements of all previous bonuses.
May not have more than $/€/£ 5.00 in balance.
Unless otherwise stated, the player must wager at least 15 times his deposit amount in order to recieve and/or cashing out the bonus.
Please note: Unless otherwise stated,bets placed in the games of Blackjack (all varieties of Blackjack including Pontoon), Roulette (all varieties of Roulette), Baccarat (all varieties of Baccarat), Craps or SicBo (all varieties of Craps and SicBo), Jacks or Better (all forms of Jacks or Better), Aces and Faces (all forms of aces and Faces), Progressive Slots and Casino War do not fulfill players obligations with regards to the minimum wagering requirements. .

Please note that players defined as exceptional groups will be held under the terms and conditions listed in the "important Information" section below.

Free Sign-up bonuses additional terms and conditions

1. The free Sign Up Bonus will be issued to players instantly from the time of signing up.

2. Please note: Players must register payment details (e.g. credit card or alternative payment method) BEFORE playing with a free sign-up bonus. Any player who does not do so will not be eligible to claim the winnings permitted to be withdrawn in accordance with clause 7 below (i.e. a maximum of $/€/£ 200).

3. This promotion is only open to first-time customers who open and register a real-money account during the promotion period. Existing holders of real-money accounts with us are not eligible to participate.

4. Subject to clause 5 below, the minimum wagering requirements for a sign-up bonus are 99 times the bonus amount, i.e. £10 x99 = £990. This means that you will have to wager at least this amount in order to be eligible to withdraw any of your winnings (subject at all times to the maximum amount permitted to be withdrawn in accordance with clause 7 below).

5. Please note: Only bets placed on all sorts of Slots games (not including Progressive Slots) fulfil the player's obligations with regard to the minimum wagering requirements set forth in clause 4 above.

6. For age verification purposes, a first approved deposit of at least $/€/£ 50 must be made, in order to be able to withdraw your winnings (subject at all times to the maximum amount permitted to be withdrawn in accordance with clause 7 below).

7. Please note: A player may make only one withdrawal of any winnings earned using a free sign-up bonus, and this withdrawal is limited to a maximum amount of $/€/£ 200. Any remaining winnings will be deleted from the player's account, upon making this one-time withdrawal request up to such maximum amount.

8. All other Casino Terms & Conditions apply.

If you withdraw before having reached the minimum wagering requirements, your bonus and winnings will be void.

Real Cash Bonus additional terms and conditions

In order to receive the real cash bonus the player:

Must not have a withdrawal in pending.
Must have completed the wagering requirements of all previous bonuses.
May not have more than 20% of the total monthly deposit amount in their account.

Cashing out policy

Withdrawal Policy

Please note that our Withdrawal Policy applies at all times.

Important Information

Any bonus issued is valid for a period of 30 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus at the end of the stated period will be removed from the player’s account.

Please note that regardless of the wagering requirements mentioned above, the following players (defined as: exceptional groups) have to fulfill the following wagering requirements:

players depositing with and are not from the United Kingdom, must wager at least 50 times their deposit and bonus amount before making any cash out.
players depositing with £/ and are from the United Kingdom, must wager at least 30 times their deposit and bonus amount before making any cash out.
players depositing with who are from North America must wager at least 50 times their deposit and bonus amount before making any cash out.
players who are from the following countries: Russia, Netherlands, Greece, South Korea, China, Macau, Brazil - must wager at least a hundred (100) times their deposit and bonus amount, regardless the currency the player choose to use in his account in the casino, before making any cash out.

Please note that only bets placed on all sorts of Slots games (not include Progressive Slots) do fulfill the player's obligations with regard to the minimum wagering requirements for players which defined as exceptional groups.

Please note that all the bonuses given are only for wagering purposes. Bonuses will be automatically removed from players' accounts after a withdrawal request.

Unless otherwise mentioned, all our promotions start when the player receives the promotional email (as it will appear in our records), and ends at 11:59 PM (casino time) the last day of the promotion, as stated in the promotional email. You may not withdraw your initial deposit before having wagered the minimum wagering requirement. If you do so, your bonus and winnings will be void & you will be able to withdraw only your initial deposit (in cases where no gaming activity in any form has taken place) or your initial balance less the bonus amount used.

The casino has the right to refuse or withhold a bonus or winnings in the event of funds being cancelled or denied by any payment service.

When receiving a bonus, the player will first play with the money deposited in the casino account, and only then will the player play with the bonus offered by the casino.

Due to the configuration of the casino software, if a player has a small amount (less than //£5.00 ) remaining in their balance after receiving a bonus, this may cause a minor inconvenience: The next deposit may be defined as a bonus, up to the amount of the previous bonus. In such cases, when requesting a withdrawal, the player may note that these funds are missing form their total withdrawal amount, however, these funds will be credited manually by requesting it from our online team or customer support.

Unless otherwise stated, Please note that each bonus cannot be combined with any other offers or promotions offered by Joyland Casino.

Bets may only be placed by those who are aged 18 or over and Joyland Casino takes very seriously its responsibility to ensure compliance with this.

Joyland Casino views gambling as a legitimate pastime for responsible adults. If you wish to do so, you may set a monthly limit on the amount you may deposit in your account. Please contact support@JoylandCasino.com for more info.

Joyland Casino reserves the right to change the terms and conditions of this offer at any time and it is your responsibility to periodically check here for changes and updates.

The casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that the casino in its sole discretion deems to be abusive, the casino reserves the right to revoke the entitlement of such a player to the promotion.

Furthermore, if upon such review, the players' practices have been deemed to be "Promotion Abuse", Joyland Casino Management has the right to take the following actions, at its sole discretion, against such abusers:

All winnings on any account/s opened will be null and void and all cash-ins will be cancelled where play has been deemed abusive.
Abusing Player accounts may be terminated immediately.
Players found to be abusing promotions may be barred from receiving further promotional offers at the Casino.

Please note that Terms & Conditions concerning all bonuses are in addition to the General Terms & Conditions of Joyland Casino.

In the event of a dispute, all decisions made by the casino will be final.

Due to severe ongoing abuse of promotional offers by players from: Antigua and Barbuda, Cyprus, Estonia, Israel, Philippines, Hong Kong, Turkey, Bulgaria and U.S.A (include all U.S.A territories) - players from these countries are not entitled to participate in our promotions and receive our bonuses.