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There’s Money waiting for you in our Emails!

As a Joyland Casino member, you will get emails about:
 
• Special Promotions
• Unique Bonuses
• Big Events
• Information about your Personal Account
 
Please note: Internet service providers now contain powerful Anti-Spam filters to ensure that their customers only get the emails they want to receive. This could result in you not receiving bonuses, promotional emails, important account information and more.
 
Updating your subscription
There are a few things you can check to make certain that you receive our emails:

• Confirm that you have subscribed to receive our emails. You can do this by contacting
your VIP manager, promotions manager or our friendly 24/7 Online Support team who are
ready to assist you with all casino related matters.
Simply click the “Online Support” icon in the casino lobby.

• Ensure that we have your correct and updated email address.

• Add Joyland Casino to your safe list or permitted emails list through your service provider by
setting up your email filtering options as explained below:
 
 
Setting Up your Email Filtering Options
Click on your email service provider to find easy step by step instructions on how to receive our emails:

Outlook

Hotmail

MSN

Yahoo

AOL

Wanadoo

GMail

Comcast

 
 

Email Filtering Instructions

Outlook

Hotmail or MSN

  • Open your Hotmail mailbox.
  • Click the “Options” tab, then open: “Junk E-Mail Protection,” and click on “Safe List".
  • Type: support@joylandcasino.com, promo@joylandcasino.com or any of our other email addresses into your safe list .
  • Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to avoid having email from the same source sent to the Junk Mail folder in the future.

Yahoo Mail

  • Open your Yahoo mailbox
  • Click Mail Options
  • Click Filters
  • Click Add Filter
  • In the top row, labeled "From header", make sure "Contains" is selected in the pull-down menu
  • Then enter the Joyland Casino email addresses: support@joylandcasino.com and promo@joylandcasino.com
  • At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu
  • Click the "Add Filter button again
  • If the Joyland Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field

AOL

  • Open your AOL mailbox.
  • Go to keyword: Spam Controls.
    Version 9.0:
  • Open the latest email you have received from us.
  • Click the Add Address button (on the right) to add to your "People I Know" list.
  • Alternatively, you can just send an email to support@joylandcasino.com and promo@joylandcasino.com, and that will add us to your "People I Know" list automatically.
  • Open an email you have received from us.
  • Click the Reply button (it's in the top right corner).
  • A new email window opens with the wrong address in the "Send To" box.
  • Replace the address in the Send To box with a Joyland Casino address such as support@joylandcasino.com.
  • Click Send Now (in the top right corner).
  • The act of sending the email automatically adds us into your "People I Know" list.

Wanadoo

  • To ensure that your Joyland Casino emails are delivered to your Wanadoo mailbox, simply add us to your Wanadoo contacts list:
  • Open your Wanadoo mailbox.
  • Open the email from Joyland Casino.
  • Double -click on the Joyland Casino message to open it in a separate window.
  • Click with the right mouse button on the Joyland Casino address that you want to store.
  • Then in the menu: Click on “Add to Address Book.”

Gmail

  • To ensure that your Joyland Casino emails are delivered to your Gmail inbox, simply add us to your Gmail contacts list:
  • Open your Gmail mailbox.
  • Click on Contacts
  • Click Add Contacts
  • In the “Name” field enter: Joyland Casino
  • In the “Email” field enter: support@joylandcasino.com, promo@joylandcasino.com or any other email address from Joyland Casino.
  • Click “Add Contact.”

Comcast

  • To ensure that your Joyland Casino emails are delivered to your Comcast inbox, simply add us to your Comcast webmail favorites list:
  • Select the “Compose Email” button.
  • Select the “Edit” link above the “Favorites” box.
  • Select the contacts in your address book that you wish to add to your Comcast webmail favorites list and click “Add.” You can add up to five
    contacts to the list.
  • Click “Save”

SBC Global

  • Open your SBCGlobal mailbox.
  • Click “Mail Options”
  • Click “Filters”
  • Click “Add Filter"
  • In the top row, labeled “From header:” make sure “Contains” is selected in the pull-down menu .
  • Then enter the Joyland Casino email addresses: support@joylandcasino.com and promo@joylandcasino.com.
  • At the bottom, where it says "Move the Message To:" select “Inbox” from the pull-down menu.
  • Click the “Add Filter” button again .
  • If the Joyland Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field.
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